For Rights Holders

Requests we accept

1. Removal from public Cards: we will stop displaying the post in public Cards and public Menus, which other Users and viewers who are not logged in can view. On request, we can also remove all posts by the same poster. URLs and notes that each User has saved to their own board remain as that User's private records.
2. Notice of an infringing post: if you find a URL to a video or other content uploaded without the rights holder's permission, please let us know. After checking, we will remove it from public Cards and public Menus and, as necessary, warn the Users who saved it, delete Cards or suspend accounts.

What to include in your request

1. The URL of the post concerned (and the URL of the page on PLAX, if available)
2. Your name or organization name and your relationship to the post (the poster, the copyright holder, their agent, etc.)
3. Your contact details (email address)
4. The action you request (removal from public Cards / notice of an infringing post)
5. For a notice of an infringing post, the rights being infringed and the reasons you believe so

How we respond

1. We will confirm receipt of your request within 7 business days.
2. We will check the details and inform you of the result. We may ask for additional information to verify it.
3. We cannot accept false requests or requests made by impersonating another person.

Contact point

Please contact us at support@plaxapp.com. This contact point also accepts requests for measures to prevent transmission under the Act on the Limitation of Liability for Damages of Specified Telecommunications Service Providers and the Right to Demand Disclosure of Identification Information of the Senders of Japan (the Provider Liability Limitation Act).